The IBS Web Site does not sell or promote products for purchase by children. We do not knowingly collect, maintain, or use Personal Information or Prospect Information from children under age 16. If you are under age 16, do not share personal information with us.

Information We Collect
We collect information you choose to give us, and a limited amount of information collected automatically when you use our website.

Information you give us may include your name, business name, email address, phone number, and details about your business, such as your industry, revenue range, and the business figures you enter into our assessments or calculators. We also collect what you share when you book a call, register for a program or event, buy a service, or contact us.

Information collected automatically may include your browser type, device, the pages you visit, and how you arrived at our site. This is collected through cookies and similar technologies, described below.

In this policy, "Personal Information or Prospect Information" means any of the information above that identifies you. "Business Contact Information" means your name, title, and business contact details. "Aggregated Information" means information combined across many people in a way that does not identify any individual or business.

Online Assessments, Calculators and Tools
Some pages on our site offer interactive tools, such as our Profit Leak Calculator. You can use these tools without giving us any contact details. The figures you enter stay in your browser unless you choose to submit them.

If you submit your results, we receive your contact details together with the figures you entered and the results the tool calculated. We use this to prepare your personalized breakdown, to follow up with you about it, and to understand how businesses like yours can improve.

We treat the business figures you share as confidential. We do not sell them, publish them, or share them outside the service providers who help us operate. We will never identify you or your business in a case study or example without your written permission.

How We Use Information
We use Personal Information or Prospect Information to:

• respond to your requests and provide the services you sign up for
• prepare the assessments, results and recommendations you ask for
• schedule and hold calls and meetings
• send you information about our programs, events and content we think may be useful to you
• run, secure and improve our website, and handle administration such as billing and accounting
• meet our legal obligations

We do not sell your Personal Information or Prospect Information, and we do not share it with other businesses for their own marketing.

You can unsubscribe from our marketing emails at any time using the link at the bottom of any email.

Service Providers
We use trusted service providers to run our business. They handle information on our behalf and only to provide their services to us. These include providers of:

• website hosting, online programs and payments (such as Kajabi)
• appointment scheduling (such as Calendly)
• email, file storage and spreadsheets (such as Google Workspace)
• email marketing and communications
• video meetings and podcast recording
• [AI-assisted analysis and writing tools, if you use them]

We share only what each provider needs to do its job, and we choose providers we believe take the protection of information seriously. Each has its own privacy and security practices.

Payments
Payments for our programs and services are processed by third-party payment processors through our website platform. We do not see or store your full card number.

Cookies and Analytics
Like most websites, ours uses cookies and similar technologies to keep the site working, remember your preferences, and understand how visitors use it. Some are set by our website platform and by analytics or advertising tools we use. You can block or delete cookies in your browser settings, though some parts of the site may not work properly if you do.

Consent
We will obtain your consent to the collection, use, and disclosure of that information as described in this Privacy Statement. If you do not consent to our collection, use, or disclosure of your Personal Information as described in this Privacy Statement, then do not share Personal Information with us. However, we are unable to offer some services, like processing purchases, without Personal Information. You may withdraw your consent at any time, subject to reasonable notice and legal or contractual obligations. To withdraw your consent, simply tell us of the Personal Information that you no longer wish us to collect, use, or disclose through the Contact Information listed below. However, we are unable to offer some services, like processing purchases, without Personal Information. There are limited situations in which applicable laws require or allow us to collect, use, or disclose Personal Information without your consent or after you withdraw your consent. We describe these situations under "IBS Website and Others" in the section on Use of Personal Information or Prospect Information in this Privacy Statement.

Retention, Access and Deletion
We keep Personal Information or Prospect Information only as long as we need it for the reasons we collected it, or as long as required for legal, accounting or tax purposes. Information submitted through our assessments and calculators is kept for up to [24 months] after your last contact with us, unless you become a client. When we no longer need information, we delete it or remove anything that identifies you.

You can ask us at any time to:

• tell you what information we hold about you
• correct information that is wrong
• delete your information
• stop sending you marketing

Email us at [your contact email]. We will respond within 30 days. If we cannot fully meet a request, for example because the law requires us to keep certain records, we will explain why.

Security
We take reasonable steps to protect your information. Our website uses encrypted connections (SSL). Access to the information you share is limited to Impact Business Solutions and the service providers who need it to support our work, and we use measures such as strong passwords and two-step verification on the systems where it is stored.

No method of sending or storing information online is completely secure, so we cannot guarantee absolute security. We will notify you if a breach affects your information where the law requires it.

Links to Other Web Sites
When you click on a link on the IBS Web Site that takes you to a web site operated by another company, you will be subject to that company's web site privacy policies.

Dispute Resolution
Please direct any questions or concerns regarding the use or disclosure of Personal Information or Prospect Information to us by using the Contact Information given below. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this Privacy Statement.

Contact Information

For questions about this policy, or to make a request about your information, contact:
Impact Business Solutions LLC
3926 Clares Court, Fairfax, VA 22033
Email: [email protected]

Disclaimer
The content of this web site is displayed in good faith and is designed to help readers. It is an information source and as such should only be treated as a guide. Although every effort has been made to ensure the accuracy, currency and reliability of information, users are responsible for making their own assessments of the information within the site and should seek appropriate professional advice before taking any action based on any information held on this site.
Unless stated otherwise, all information on this web site is supplied without any warranty, condition or other term as to the quality of any services or their suitability for any particular purpose. It should not be assumed that future results will equal past performance, IBS Web Site makes no guarantee that you will have success.
If you wish to obtain services from the IBS Web Site, you should not rely solely on the information in this web site but should make specific enquiry concerning the nature of the services and their suitability for the use to which they will be put. You should carefully consider whether this opportunity is appropriate for you in light of your experience, objectives, financial resources and other circumstances.
This web site and its information are provided for guidance and information purposes only. This web site, its content and its product offered is not intended to provide investment, tax, or legal advice.
IBS Web Site cannot give any representations, assurances, undertakings or warranties about the accuracy, correctness or fitness for purpose regarding this site or any website to which it links directly or indirectly. Links to third party sites are provided for your convenience. IBS Web Site makes no representation or warranty regarding the content of these sites, and no responsibility is taken for the consequences of viewing and relying on this content. Third Party sites should not be seen as being endorsed in any way by IBS Web Site.
IBS Web Site is not liable to you or anyone else for any loss of income, profit, business contracts or goodwill or any indirect or financial loss suffered whether arising in contract, negligence or otherwise arising in connection with use of this web site.
The contents of this website are the copyright of IBS Web Site. You may make copies for your personal use only. You are not allowed to copy and distribute its content in any way without the express prior written consent of IBS Web Site. Photos and Images used on this site remain the copyright of their respectful owners. Any use, distribution, display, or copying of this Web Site in violation of the terms and conditions set forth on this Web Site is expressly prohibited.When you give us your contact information, you agree that we may contact you by email or phone about your request and related services. We will only send you text messages if you have separately agreed to receive them. You can ask us to stop contacting you at any time.
IBS Web Site makes no warranties that the information on this web site is free of computer viruses or other contamination. Users are responsible for ensuring information from this web site or any linked web site is free of viruses or other contamination.

Updated September, 2026